Butterflies offers one to one counselling for children and young people affected by bereavement, anxiety or other forms of loss (such as divorce and family separation).


Children and Young People’s Counselling

  • One-to-one counselling for children and young people (CYP) aged 4 to 17 years and up to 25 years for those with SEND in Knowsley & St Helens
  • Specialist counselling service for children and young people affected by suicide bereavement in Hampshire, Cheshire & Merseyside and Lincolnshire.

Counselling in Knowsley and St Helens schools and after school in:

  • Napier Inclusion Centre, Napier Street, St. Helens, Merseyside, WA10 2EW
  • 174 Dragon Lane, Whiston, L35 3QT
  • Our Place, Longview Drive, Huyton, Liverpool L36 6EG
  • Neo Community, Beaconsfield Community House, Rock Ferry, Birkenhead CH42 3YN

Suicide bereavement counselling in Hampshire, Cheshire & Merseyside and Lincolnshire schools and other community locations.


How to refer:

Any parent, guardian or professional can make a referral here


What to expect?

  • A counsellor will call the parent/ guardian in order to complete a ‘telephone assessment’. This helps us to provide the right support to a child.
  • We will arrange counselling sessions in your child’s school or if your child prefers, in one of our community venues.
  • If through assessment, we feel that another organisation will be able to help your child better than we can, we will tell you this and we will support you to access their service.


What happens when counselling ends?

  • We will ask you and your child for feedback on the service we provided and we’ll ask you how we can improve it for others
  • We will invite your child to join our Emotional Youth Club which provides continued support beyond counselling. EYC has online sessions available for those who live outside Merseyside.

The idea of therapy might seem daunting to adults and children. Worrying about talking or getting upset, or general anxiety about sharing your thoughts can feel off-putting. However, talking things through with a counsellor can be really powerful in helping with recovery.

Listening Ear provides a comfortable and supportive environment, with counsellors who are trained to support you throughout your time with us. We’ll provide the support you need to work through your problems, in a safe, non-judgmental environment.

  • "Helped me in every way"
  • "I feel much better having talked things out & better able to manage feelings that have been causing me distress"
  • "I have wanted to come here, and I have looked forward to coming every week"
  • "Has helped me to speak more about my emotions"
  • "When I'm down and I think about the things she said can help me and it works"
  • "I have been able to control anger more"
  • "I get better scores in my maths"
  • "My son has thoroughly enjoyed this experience, It is the one extra-curricular activity that he is genuinely excited about"
  • "The teacher has spoken to me (Mum) about my child being more confident in class and also more polite in putting his hand up and caring with other children"
  • "I feel I now have the tools to be able to help my Son understand his bereavement and also any other issues he may be having"

Key information 2018/19:

  • 87% of those completing therapy evidenced improved mental health and wellbeing outcomes scores
  • 100% (responding to end of service evaluations) reported that the service had helped them
  • 76% of parents and carers completing end of service satisfaction reports stated that their child’s health and wellbeing had improved at home and school
  • 90% of CYP reported that they were more able to concentrate in school following therapy
  • 6% of adult respondents rated their wellbeing level 5 (very good) or level 4 prior to counselling. Following counselling this rose to 69%.