Butterflies offers one to one counselling for children and young people affected by bereavement, anxiety or other forms of loss (such as divorce and family separation).

Our Knowsley service offers appointments to Knowsley residents, people registered with a Knowsley GP or for children attending a Knowsley school.

We also offer counselling for children and young people affected by bereavement living in St Helens, attending a St Helens school or with a St Helens GP.

We do have some limited provision for children/ families living outside of these areas who are able to attend sessions in Whiston or Birkenhead after school. These appointments are currently funded by Children in Need.

When we accept a referral, you will be offered a telephone assessment initially. This assessment is used to understand your / your child’s issues in more depth and clinically, we assess whether the person/ people referred are suitable for one to one support. This decision is made by a clinical expert and cannot be requested at referral or assessment.

Listening Ear Butterflies service runs the following bereavement and loss groups:

    • Loss and separation one to one counselling (primary school aged children)
    • Loss and separation one to one counselling (secondary school aged children)
    • Bereavement one to one counselling (primary school aged children)
    • Bereavement one to one counselling (secondary school aged children)

For adults affected by bereavement, we offer the following

    • Bereavement group or one to one counselling for families (adults and children)
    • Bereavement group or one to one counselling (adults)
    • Women survivors of domestic abuse support group
    • Coping with depression psycho-educational group
    • Coping with anxiety educational group
    • Confidential bereavement helpline

    If you have a question about Butterflies which has not been answered above, please read our Frequently Asked Questions section or Contact Us .

The idea of therapy might seem daunting to adults and children. Worrying about talking or getting upset, or general anxiety about sharing your thoughts can feel off-putting. However, talking things through with a counsellor can be really powerful in helping with recovery.

Listening Ear provides a comfortable and supportive environment, with counsellors who are trained to support you throughout your time with us. We’ll provide the support you need to work through your problems, in a safe, non-judgmental environment.

  • "Helped me in every way"
  • "I feel much better having talked things out & better able to manage feelings that have been causing me distress"
  • "I have wanted to come here, and I have looked forward to coming every week"
  • "Has helped me to speak more about my emotions"
  • "When I'm down and I think about the things she said can help me and it works"
  • "I have been able to control anger more"
  • "I get better scores in my maths"
  • "My son has thoroughly enjoyed this experience, It is the one extra-curricular activity that he is genuinely excited about"
  • "The teacher has spoken to me (Mum) about my child being more confident in class and also more polite in putting his hand up and caring with other children"
  • "I feel I now have the tools to be able to help my Son understand his bereavement and also any other issues he may be having"

Key information 2018/19:

  • 87% of those completing therapy evidenced improved mental health and wellbeing outcomes scores
  • 100% (responding to end of service evaluations) reported that the service had helped them
  • 76% of parents and carers completing end of service satisfaction reports stated that their child’s health and wellbeing had improved at home and school
  • 90% of CYP reported that they were more able to concentrate in school following therapy
  • 6% of adult respondents rated their wellbeing level 5 (very good) or level 4 prior to counselling. Following counselling this rose to 69%.