Amparo (Suicide Bereavement) Team Leader (North Region)

Job description

Job title                    Amparo (Suicide Bereavement) Team Leader (North Region)

Hours of Work         Part-time (0.4FTE, 2 days per week) within LE’s operational hours

Working Days         Monday to Friday

Employer                  Listening Ear, abbreviated as LE below

Base                           Home-based

Accountable to       Head of Amparo

Salary                    £30,151 to £32,020 (pro-rata)

 

Please download the full job description here.

 

Summary

Amparo Team Leaders will manage and support a team of Suicide Bereavement Liaison Workers and potentially, Suicide Bereavement Counsellors. They will ensure the successful delivery and evaluation of our high-quality Amparo service. We are looking for an experienced Team Leader, with a passion for nurturing and developing a team of staff within a supportive environment. As a Team Leader, you will offer guidance on practice, processes, hold regular team/ line management meetings and appraisals in line with LE’s PR&D policy. You will also be responsible for managing any HR issues that arise within your team with support from an internal HR Manager. You may be responsible for managing a departmental budget.

Job Purpose

• To provide line-management and annual appraisals to a team of staff (minimum of 5 and maximum of 9 dependent on experience) located across the country, overseeing their development.
• To cascade any supervisory concerns to the Head of Clinical Services
• Co-ordinate and facilitate regular team meetings for your staff.
• Provide leadership, consultation and expertise to staff in the delivery of open-age suicide bereavement care with an ability to advise on a wide range of presenting issues.
• Contribute insight into the improvement and development of our suicide bereavement services and client pathways.
• Work with the Quality and Compliance Team to ensure staff are adhering to all LE policies, procedures and process maps, recording information accurately and as required, to ensure compliance.
• With support from internal HR Manager, lead on dealing with HR issues that arise within the team.
• Take responsibility for driving forward developments, communicating the implementation of new projects and managing changes in the Amparo team.
• Have a flexible approach to working as part of a team, providing for on-call Safeguarding and Risk Management or Team Leader cover (when required).
• To support the recruitment and induction process of new staff, trainees and volunteers with facilitation from HR.
• Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
• To work collaboratively with other Team Leaders within Listening Ear as well as the Amparo Projects and Partnerships Leads.
• To complete reports on service activity for the purposes of commissioner, board or other required reports.
• To complete all administrative tasks relevant to the post.
• To manage elements of a departmental budget if required.

Why Listening Ear?

• Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
• Values-driven organisation supporting vulnerable people across England
• Work within a BACP-Accredited Organisation that delivers support recognized by the Support After Suicide Partnership and Public Health England as best practice
• Annual Training and CPD Allowance to support growth and career development
• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
• Pension contribution at 3%
• Daily informal communications with colleagues via remote platforms
• Annual Christmas celebration with colleagues

 

Who are we looking for?

We are looking for someone with a positive attitude to supporting others to achieve team goals. You must be committed to using your management and therapeutic experience and effective communication skills to nurture talent within our organisation so that we better able to make a difference to the lives of others through the provision of a professional support and counselling service.

 

Ready to apply?

Please complete the covering document (found here) and submit along with an up-to-date CV to hr@listening-ear.co.uk by Monday 27th January at 9am.

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