Suicide Bereavement Liaison Worker (Lancashire)

Job description

 

Please download the full job description and personal specification here.

 

Purpose

Research has indicated that 10% of people affected by suicide bereavement attempt to take their own lives[1].

Amparo is a nationwide Suicide Bereavement Postvention Service, providing practical and emotional support to people bereaved or affected by suicide.

Our experienced Liaison Workers assist people who have been bereaved or affected by suicide, in accessing the support they need, whilst helping with a range of practical matters, such as: liaising with police and coroners; helping with media enquiries; preparing for and attending inquest and helping beneficiaries to access wider services in their local communities.

Amparo is delivered across England, and our service in the Lancashire area requires a new Suicide Bereavement Liaison Worker to join the team.

 

Role Overview

Are you passionate about supporting individuals who have been affected by suicide bereavement? Listening Ear is looking for a compassionate and dedicated Suicide Bereavement Liaison Worker to join our Amparo Service in Lancashire. This is a home-based role, with travel required across various locations within the region, where you will provide vital emotional and practical support to those impacted by suicide.

As part of this temporary maternity cover position, you will have the opportunity to make a meaningful difference by helping people navigate the complex aftermath of a suicide. Your work will involve everything from assisting with inquests and police investigations to offering emotional support and signposting beneficiaries to additional resources. Your efforts will directly contribute to reducing isolation and providing hope to those in need.

This is a rewarding opportunity within a nationwide service, working alongside a dedicated and empathetic team. If you are looking for a role where you can truly make an impact, we invite you to apply before 5^th May 2025 at 17:00.

Join us and be part of an organisation that promotes equality, diversity, and inclusion while offering ongoing training, flexible home-working options, and a supportive work environment.

 

Core Duties

• Provide 1:1 emotional and practical support to people bereaved or affected by suicide, through face-to-face meetings, phone, text, or email.
• Offer practical help with things like police investigations, inquests, media involvement, wills, funeral arrangements, closing accounts, and attending appointments. Support may also include paperwork, checklists, referrals, and advocating for access to services.
• Create a safe, non-judgmental space for individuals to talk about their experiences, helping to normalise emotions, reduce isolation, and build coping strategies. Where needed, signpost or refer to counselling and specialist services.
• Complete person-centred assessments and work with beneficiaries to develop tailored support plans that reflect their individual needs and communication preferences.
• Connect people to appropriate local services—statutory and non-statutory—ensuring support is culturally sensitive and accessible.
• Advocate for those who may face stigma, trauma, or discrimination, and ensure their rights are recognised and respected.
• Collaborate with agencies to reduce suicide risk and deliver high-quality support across various settings—such as families, workplaces, schools, emergency services, and community groups.
• Maintain a regular presence in the community through drop-ins, events, and outreach sessions, offering a warm and approachable source of support.
• Take part in wider Amparo activities, including Community Response Plans and Remembrance Services.
• Record all work accurately using internal systems (training provided), and contribute to reports, case studies, and evaluations for service monitoring and development.
• Build a solid understanding of Amparo’s services, policies, and processes across the Lancashire area.

 

 

Why Listening Ear?

• Receive face-to-face training at our Northwest headquarters, where you’ll meet colleagues and receive a warm welcome into the organisation.
• Be part of a value-driven organisation supporting vulnerable people across England, delivering services recognised nationally as best practice.
• Work within a BACP-accredited service, endorsed by the Support After Suicide Partnership and Public Health England.
• Access an annual CPD and training allowance to support your ongoing learning and career development.
• Enjoy flexible home working, with an iPhone, laptop, and DSE assessment provided to ensure a safe and comfortable setup.
• Benefit from free and confidential counselling via our insurance provider to support your wellbeing.
• Receive a 3% employer pension contribution.
• Stay connected with colleagues through daily informal communications via remote platforms.
• Take part in our annual festive celebration with the wider team.

 

Equality, Diversity & Inclusion at Listening Ear

Through effective governance and management we are committed to:

• promoting equality, diversity and social inclusion amongst our clients, staff, and partners and all those we work with;
• challenging and eradicating discrimination wherever we encounter it on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation;
• treating everyone with dignity and respect at all times;
• providing responsive and accessible services that meet individual needs;
• reviewing and auditing our equality, diversity and inclusion activities;
• ensuring we keep our approach up to date with changes in society, legislation and regulation.

We take seriously our legal duty to provide all our services and employment opportunities fairly and without discrimination, and we keep to all relevant codes of practice.

 

To Apply

Please complete the covering document (found here) and return it along with an up-to-date CV by 5^th May 2025 at 17:00. Submit your application: Please send your application to HR@listening-ear.co.uk.

 

Hiring Process

At Listening Ear, we are committed to providing a smooth and transparent hiring experience for all candidates. Our streamlined process ensures clarity and effective communication every step of the way:

1. Submit your application: Please send your application to HR@listening-ear.co.uk.
2. Confirmation of receipt: You will receive an automatic email confirming that we’ve received your application.
3. Initial notification: Within 5 days after the closing date, our internal team will notify you whether you’ve been successful in moving forward.
4. Screening interview: A screening interview will be conducted via Microsoft Teams with our internal recruiter.
5. Second interview: If shortlisted, you’ll have an interview with the hiring manager and relevant team members, conducted via Teams or in person, depending on your location.
6. Offer: Successful candidates will receive a formal offer following the interview.

We look forward to reviewing your application and potentially welcoming you to our team!

 

[1] Pitman A, Osborn D, King M, Erlangsen A. Effects of suicide bereavement on mental health and suicide risk. Lancet Psychiatry. 2014 Jun;1(1):86-94. doi: 10.1016/S2215-0366(14)70224-X. Epub 2014 Jun 4. PMID: 26360405.

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