Suicide Bereavement Liaison Worker (Coventry & Warwickshire)

Job description

Job title:                  Suicide Bereavement Liaison Worker

Salary:                   £27,344 – 29,439 per annum, pro rata depending on experience

Service:                   Amparo Suicide Bereavement Liaison Service

Hours of work:     Part-time, 14 hours per week – 0.4FTE

Contract type:     Temporary until 31st May 2025 (with possible extension)

Working Days:     Negotiable

Employer:             Listening Ear (Merseyside) – abbreviated as LE

Base:                        Home-based living in Coventry/Warwickshire with travel across all of these areas

Accountable to:   Amparo Team Leader

Contract term:     Permanent

Deadline:              Monday 27th January at 9am. We welcome applications before this date as we will be shortlisting from the beginning of January.

Interviews:           To be confirmed

 

Please download the full job description here.

 

Purpose
Research has indicated that 10% of people affected by suicide bereavement attempt to take their own lives[1]. Amparo is a nationwide Suicide Bereavement Postvention Service, providing practical and emotional support to people bereaved or affected by suicide. Our experienced Liaison Workers assist people who have been bereaved or affected by suicide, in accessing the support they need, whilst helping with a range of practical matters, such as: dealing with police and coroners; helping with media enquiries; preparing for and attending inquest and helping beneficiaries to access wider services in their local communities. Amparo is delivered across England, and our service in the Lancashire area requires a new Suicide Bereavement Liaison Worker to join the team.

[1] Pitman A, Osborn D, King M, Erlangsen A. Effects of suicide bereavement on mental health and suicide risk. Lancet Psychiatry. 2014 Jun;1(1):86-94. doi: 10.1016/S2215-0366(14)70224-X. Epub 2014 Jun 4. PMID: 26360405.

 

Core Duties

  • To provide 1:1 practical and emotional support for people who have been exposed to or bereaved by suicide, working over the phone, via email/text and face-to-face.
  • Practical support may include assisting beneficiaries with; police investigation, inquest, media attention, wills, funeral arrangements, attending/accompanying meetings with agencies, support with closing accounts and/or paperwork, signposting/referring to wider agencies, completing checklists and advocating for beneficiaries to access wider services and progress through waiting lists.
  • Emotional support may include; providing a safe and non-judgmental space for beneficiaries to tell their story in their own words, normalising complex emotions, reducing isolation, providing scheduled check-ins, active listening, providing coping strategies and signposting/referring on to external counselling services for more in-depth support.
  • To undertake person-centred initial assessments in line with agreed process maps for the service.
  • To use information gathered through the initial assessment process to develop appropriate support plans with beneficiaries, ensuring written materials and communication approaches are accessible and tailored to each individual’s needs.
  • To refer or signpost individuals to other local sources of culturally appropriate support, including both statutory and non-statutory services.
  • To act as an advocate and champion the rights of people exposed to or bereaved by suicide, who may have experienced stigma, discrimination, harassment and/or trauma as a result of their experiences or protected characteristics
  • To work in partnership with other relevant agencies to reduce suicide risk, provide high quality support services and to evaluate the effectiveness and efficiency of the service for different client groups, e.g.  Families, emergency services personnel, workplaces, schools and community groups.
  • To work flexibly from local community venues, offering a friendly and familiar presence through information and drop-in sessions and attendance at events.
  • To show understanding, respect and sensitivity for each person’s unique lived experiences of being bereaved by suicide
  • Attendance at wider Amparo events such as Community Response Plans and Remembrance Services.
  • Use LE’s IT systems (Power BI and Lamplight) to record data (training will be provided).
  • To complete data collection, reports and case studies on service activity for the purposes of commissioner, fundraising, board or other required reports.
  • To develop a full understanding of Amparo services, policies, procedures and process maps delivered across the Lancashire region.

 

Why Listening Ear?

  • Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
  • Values-driven organisation supporting vulnerable people across England
  • Work within a BACP-Accredited Organisation that delivers support recognized by the Support After Suicide Partnership and Public Health England as best practice
  • Annual Training and CPD Allowance to support growth and career development
  • We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
  • Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
  • Pension contribution at 3%
  • Daily informal communications with colleagues via remote platforms
  • Annual festive celebration with colleagues

 

Ready to apply?

Please complete the covering document (found here) and send along with an up-to-date CV to hr@listening-ear.co.uk by Monday 27th January at 9am.